Loan Car Experience Coordinator - Paid Training

Asbury; Grapevine (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Deferred Holiday Pay Match

Paid training

Stock Awards

Job summary

Asbury in Grapevine, TX is seeking a Loan Car Coordinator to deliver an exceptional guest experience while managing the loan car fleet and coordinating with Service Advisors. You will help loan car clients, manage the fleet, and work with the Service team to report on loan car status.

Responsibilities include locating cars, entering data, creating contracts, tracking turnover, coordinating with vendors, inspecting returned cars, and ensuring vehicles are clean and operable before delivery to

Responsibilities

• Locates loan cars for clients
• Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required information
• Prepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day and discusses with ASM
• Provides Client Care Center with availability list and ASM’s Updates client data base as needed
• Contacts vendors, e.g. Enterprise and AutoRent when short of cars to loan
• Checks-in returned cars, inspects for damage, secures mileage and closes agreement Arranges for repairs of damaged or malfunctioning cars
• Monitors mileage and arranges maintenance of loan car vehicles at required mileage intervals
• Faxes TXDL numbers and insurance information to outside vendors
• Ensures that cars are clean and operable before delivery to client
• Knows and understands the Client Concern Resolution CCR process, and utilize the program to achieve client satisfaction

Job description

Asbury in Grapevine, TX is seeking a Loan Car Coordinator to deliver an exceptional guest experience while managing the loan car fleet and coordinating with Service Advisors. You will help loan car clients, manage the fleet, and work with the Service team to report on loan car status.

Responsibilities include locating cars, entering data, creating contracts, tracking turnover, coordinating with vendors, inspecting returned cars, and ensuring vehicles are clean and operable before delivery to