Loan Acquisition Specialist: Growth in Customer Lending

Jobtome; Arlington (VA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Résumé du poste

OneMain is seeking an on-site role focused on loan sales, collections, and outstanding customer service within the lending process. Join a team that guides customers through the lifecycle of their loans, delivering tailored solutions with empathy and reliability.

The position offers a base salary with incentives, standard weekday hours, and optional weekend scheduling. This role welcomes recent graduates and candidates with sales or customer service experience, including Spanish bilingual

Qualifications

• Ability to multitask in a dynamic environment while delivering timely service.
• Strong focus on customer satisfaction through empathy and encouragement to achieve goals.
• Develop and maintain connections with customers throughout the loan process and life cycle.

Responsabilités

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and encouragement to meet goals.
• Develop and maintain connections with customers throughout the loan process and life cycle.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage customers via phone, email, chat, and our in-house systems.
• Educate customers on optional insurance products and loan options.

Connaissances

Customer service

Sales experience

Bilingual - Spanish

Formation

High School Diploma or GED

Description du poste

OneMain is seeking an on-site role focused on loan sales, collections, and outstanding customer service within the lending process. Join a team that guides customers through the lifecycle of their loans, delivering tailored solutions with empathy and reliability.

The position offers a base salary with incentives, standard weekday hours, and optional weekend scheduling. This role welcomes recent graduates and candidates with sales or customer service experience, including Spanish bilingual