Loan Acquisition Specialist — Growth & Customer Impact

OneMain Financial Group; Lebanon (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring for an on-site loan advisor role. You will engage customers through multiple channels, explain loan terms, and present tailored financial solutions while ensuring compliance and timely service.

The position values empathy, goal orientation, and the ability to connect with diverse customers, with opportunities to advance into leadership roles through robust training programs.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Develop new connections and engage customers throughout the loan process with tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws.
• Exhibit empathy and motivate customers to achieve branch goals.
• Educate customers on loan terms and optional insurance products.
• Interact with customers via phone, email, chat and internal systems.
• Multitask and adapt to dynamic role demands to ensure timely service.

Skills

Customer service

Sales

Collections

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring for an on-site loan advisor role. You will engage customers through multiple channels, explain loan terms, and present tailored financial solutions while ensuring compliance and timely service.

The position values empathy, goal orientation, and the ability to connect with diverse customers, with opportunities to advance into leadership roles through robust training programs.