Loan Acquisition & Growth Specialist

OneMain Financial Group; Wesley Chapel (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave

Job summary

OneMain is hiring a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You thrive in a competitive environment that rewards hard work with professional development and advancement within a dynamic, supportive team.

The role involves multitasking, exceeding expectations with empathy, and guiding customers through the loan lifecycle across multiple channels. On-site schedule is Monday–Friday, with occasional Saturday hours as needed.

Qualifications

• Sales, collections or customer service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through empathy and results-oriented behavior.
• Guide customers through loan processes and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Engage with customers via phone, email, chat, and in-house systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You thrive in a competitive environment that rewards hard work with professional development and advancement within a dynamic, supportive team.

The role involves multitasking, exceeding expectations with empathy, and guiding customers through the loan lifecycle across multiple channels. On-site schedule is Monday–Friday, with occasional Saturday hours as needed.