Loan Acquisition Specialist - Sales & Career Growth

OneMain Financial Group; Lowell (NC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days’ vacation per y

Paid sick leave as determined by local

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing with friendly, fast service. You will engage clients throughout the loan lifecycle, presenting tailored solutions while maintaining compliance and delivering on branch goals.

The role emphasizes empathy, achievement, and clear communication about loan terms, with on-site schedule Monday through Friday and some extended hours as needed. Growth opportunities exist within the company.

Qualifications

• High School Diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask to meet service goals and provide timely, efficient support.
• Exceed customer expectations with empathy and guidance through the loan process.
• Develop connections and engage customers throughout the loan life cycle with tailored solutions.
• Manage loan lifecycle, including collections activities while complying with laws and regulations.
• Interact with customers and teams through phone, email, chat and in-house systems.
• Demonstrate drive to achieve and maintain a results-oriented attitude.
• Educate customers on optional insurance products and loan terms and options.

Skills

Bilingual - Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing with friendly, fast service. You will engage clients throughout the loan lifecycle, presenting tailored solutions while maintaining compliance and delivering on branch goals.

The role emphasizes empathy, achievement, and clear communication about loan terms, with on-site schedule Monday through Friday and some extended hours as needed. Growth opportunities exist within the company.