Loading Dock Access Coordinator

Oak View Group; Evanston (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Evanston, IL seeks Part-Time Venue Access Coordinators to support the Ryan Field loading dock and service areas during move-in, events, and move-out. You will manage vehicle and pedestrian access, verify authorization, and be the first point of contact for vendors and clients.

This role pays an hourly rate of $15. Benefits include a 401(k) savings plan with matching and a welcoming, professional environment for staff and guests.

Qualifications

• Prior experience in event operations, venue operations, loading dock operations, parking, facilities, logistics, or a related environment preferred but not required.
• Strong communication and interpersonal skills.
• Professional, welcoming, and guest-focused demeanor.
• Ability to communicate effectively with vendors, contractors, delivery drivers, event personnel, and Ryan Field team members.
• Ability to remain calm and professional in high-traffic and high-pressure environments.
• Strong situational awareness and attention to detail.
• Ability to enforce policies consistently, respectfully, and professionally.
• Ability to follow established procedures, direction, and chain of command.

Responsibilities

• Monitor loading dock and service-area activity during event move-in, event hours, move-out, and other assigned venue operations.
• Serve as a professional and welcoming first point of contact for vendors, contractors, delivery personnel, clients, and other individuals entering through the loading dock.
• Support the check-in and check-out process for individuals and vehicles entering the loading dock.
• Verify that individuals and vehicles entering the dock have the appropriate authorization, credential, dock pass, or approved access.
• Maintain accurate records of vendor, contractor, delivery, and vehicle activity as required.
• Follow event-specific loading dock plans, schedules, and instructions provided by Event Managers or Venue Operations.
• Coordinate arriving deliveries and vehicles with the appropriate Ryan Field team member or department when necessary.
• Guide vehicles to assigned loading, unloading, staging, or parking locations.
• Ensure only authorized vehicles park or remain in the loading dock and service areas.
• Help maintain an orderly flow of vehicles and pedestrians to prevent congestion and unsafe conditions.
• Attempt to identify vehicle operators and associate drivers with their vehicles when required.
• Place oil pans or other required protective materials underneath vehicles to protect facility surfaces.
• Monitor vehicles and loading/unloading activity for conditions that could damage the facility and immediately report concerns.
• Maintain clear fire lanes, emergency access routes, loading areas, doorways, and other required pathways at all times.
• Assist with the staging and parking of emergency, operational, production, and other authorized vehicles when necessary.
• Monitor dock doors, entryways, and surrounding service areas and ensure they remain secure when not actively in use.
• Prevent unauthorized individuals from entering restricted or non-public areas through the loading dock.
• Politely but consistently enforce Ryan Field loading dock access, parking, and safety procedures.
• Remain alert and maintain strong situational awareness throughout the assigned shift.
• Immediately report unauthorized access, unsafe conditions, suspicious activity, vehicle incidents, facility damage, or other concerns to the appropriate Event Manager, Venue Operations, or Public Safety representative.
• Forward operational questions, exceptions, or situations outside established procedures to the appropriate supervisor rather than independently authorizing exceptions.
• Assist Event Managers and Venue Operations with other loading dock or service-area responsibilities as assigned.
• Ensure dock doors, entryways, and assigned areas are properly secured before leaving the post.

Skills

Strong communication

Professional demeanor

Guest-focused service

Effective communicator

Job description

Oak View Group in Evanston, IL seeks Part-Time Venue Access Coordinators to support the Ryan Field loading dock and service areas during move-in, events, and move-out. You will manage vehicle and pedestrian access, verify authorization, and be the first point of contact for vendors and clients.

This role pays an hourly rate of $15. Benefits include a 401(k) savings plan with matching and a welcoming, professional environment for staff and guests.