Parking Experience Concierge

Oak View Group; Evanston (IL); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group in Evanston is seeking a part-time Parking Ambassador to ensure a smooth guest parking experience at Ryan Field. Responsibilities include processing cashless payments, directing vehicles, and validating passes, with a focus on safety and courteous service.

The role requires basic arithmetic, strong customer communication, and flexibility to work varied shifts outdoors in all weather conditions. Benefits include a 401(k) plan with matching.

Qualifications

• High school education or equivalent.
• 1 year of parking-related experience.
• Basic arithmetic skills.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Flexibility to work shifts on weekdays, evenings, weekends, and outdoors in all weather conditions.

Responsibilities

• Match the guest's parking pass and provide real-time guidance to the parking location.
• Process cashless guest payments.
• Direct vehicles on campus roadways and through parking lots to stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May move equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations and customer satisfaction.

Skills

Customer service

Communication

Teamwork

Flexibility

Numeracy

Parking experience

Education

High school education or equivalent

Job description

Oak View Group in Evanston is seeking a part-time Parking Ambassador to ensure a smooth guest parking experience at Ryan Field. Responsibilities include processing cashless payments, directing vehicles, and validating passes, with a focus on safety and courteous service.

The role requires basic arithmetic, strong customer communication, and flexibility to work varied shifts outdoors in all weather conditions. Benefits include a 401(k) plan with matching.