Loader & Customer Care Specialist

Lowe's Companies, Inc.; Michigan; On-site; USD 19,000 - 28,000; Full time

Job summary

Lowe’s is seeking a Loader to support customer service, loading, staging, and order fulfillment in a busy store environment. The role emphasizes accurate loading, safe operation of equipment, and strong customer interaction.

Responsibilities include assisting customers and associates, maintaining stock, and ensuring safety in both the store and parking lot, with opportunities to work in Pro and Garden Center areas.

Qualifications

• Ability to provide SMART customer service by following Lowe’s policies.
• Assist customers with locating, selecting, carrying, and loading merchandise.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.

Responsibilities

• Operate store equipment and power tools safely as needed for loading.
• Maintain in-stock conditions by down stocking and replenishing merchandise.
• Assist with large order fulfillment while ensuring quality and accuracy.
• Collect carts and keep work areas clean, organized, and safe.
• Report safety hazards, theft, or security concerns to management.

Skills

Customer service

Loading merchandise

Retail technology usage

Safety awareness

Education

High school diploma or GED

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a Loader to support customer service, loading, staging, and order fulfillment in a busy store environment. The role emphasizes accurate loading, safe operation of equipment, and strong customer interaction.

Responsibilities include assisting customers and associates, maintaining stock, and ensuring safety in both the store and parking lot, with opportunities to work in Pro and Garden Center areas.