Loader & Customer Experience Specialist

Lowe's Companies, Inc.; Owens Cross Roads (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a loader to support customers and contractors by locating, loading, and staging merchandise in a fast-paced retail environment.

The role emphasizes safe operation of power equipment, accurate order fulfillment, and responsive service in-store and at checkout. The loader works across departments, assisting with large orders and maintaining stock, while prioritizing safety and quality in every loading task.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection

Skills

Customer service

Communication

Retail experience

Education

High school diploma or GED

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a loader to support customers and contractors by locating, loading, and staging merchandise in a fast-paced retail environment.

The role emphasizes safe operation of power equipment, accurate order fulfillment, and responsive service in-store and at checkout. The loader works across departments, assisting with large orders and maintaining stock, while prioritizing safety and quality in every loading task.