LMS Operations Lead — Learning & Compliance

Owlsln; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Owlsln seeks a detail-oriented LMS Administrator to manage and support the Learning Management System, including user accounts, courses, and reporting. The role ensures accurate training records, effective delivery of online and instructor‑led training, and collaboration with subject matter experts to develop engaging e‑learning materials.

The ideal candidate has hands-on LMS experience, SCORM content familiarity, and strong data reporting capabilities to support compliance and learning

Qualifications

• 3+ years of LMS administration or related field.
• Experience managing LMS platforms: users, courses, enrollments, configurations.
• Experience with SCORM-compliant content and online course management.
• Familiarity with training compliance, certification tracking, onboarding, and learning records management.
• Experience generating reports, maintaining spreadsheets, and analyzing training data.
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
• Strong troubleshooting, organizational, documentation, and problem-solving skills.
• Ability to manage multiple tasks, maintain data accuracy, and meet deadlines.
• Effective written and verbal communication skills.
• Bachelor's degree preferred; an associate degree or equivalent relevant professional experience may also be considered.

Responsibilities

• Administer and maintain the LMS, including user accounts, learner records, courses, classes, and system configurations.
• Create, configure, update, and maintain courses, learning paths, curricula, and training assignments.
• Manage learner enrollment, course assignments, automated rules, user groups, and role-based learning requirements.
• Track course completion, attendance, certifications, mandatory training, and compliance requirements.
• Generate and maintain reports, dashboards, and spreadsheets to monitor learner progress and training effectiveness.
• Maintain accurate learning records and reconcile classroom attendance, external training, and certification data.
• Troubleshoot LMS issues, resolve user queries, document technical problems, and coordinate with vendors for escalated issues.
• Support onboarding, employee transfers, and exits by updating user accounts and assigning or removing learning requirements as appropriate.
• Upload, configure, test, and maintain e-learning content, including SCORM-compliant courses and other digital learning resources.
• Collaborate with subject matter experts and instructional designers to develop and update e-learning materials, quizzes, scripts, graphics, and videos.
• Prepare user guides, training documentation, and instructional materials for learners, instructors, and administrators.
• Support instructors and end users during virtual or classroom-based training sessions.
• Maintain course assignment trackers, training calendars, certification records, and other learning documentation.
• Coordinate LMS updates, system enhancements, and new feature implementation with relevant technical teams and vendors.
• Identify opportunities to improve LMS workflows, automate administrative tasks, and enhance the overall learning experience.

Skills

LMS administration

Data reporting

Troubleshooting

Documentation

Communication skills

Education

Bachelor's degree preferred

Associate degree or equivalent experience

Tools

Microsoft Excel

PowerPoint

SCORM content management

Job description

Owlsln seeks a detail-oriented LMS Administrator to manage and support the Learning Management System, including user accounts, courses, and reporting. The role ensures accurate training records, effective delivery of online and instructor‑led training, and collaboration with subject matter experts to develop engaging e‑learning materials.

The ideal candidate has hands-on LMS experience, SCORM content familiarity, and strong data reporting capabilities to support compliance and learning