LMS & Front Desk Support Specialist

Arkansas State University-Beebe; Beebe (AR); On-site; USD 12,501 - 17,805; Part time

Job summary

Arkansas State University-Beebe is seeking a staff member to serve as the first point of contact for Distance Education and Advanced Studies. The role provides information and resources to faculty and students on LMS troubleshooting, program assistance, and administrative support as needed.

The position includes helping with Canvas, proctoring setup, reporting, and coordinating training. It also requires coordinating with facilities and IT for a smooth operation of the University Center.

Qualifications

• Education level required as described in the posting.
• Two years of related experience and/or training stated in the posting.

Responsibilities

• Greet and direct visitors, faculty and students.
• Assist with Canvas course builds and closed captioning as needed for designers, multi‑media and SMEs.
• Assist with proctoring system setup and proctoring as applicable.
• Complete inventory.
• Pull reporting in Canvas, update Canvas courses, assist in course review coordination, and training coordination.
• Submit Physical Plant tickets as the building contact for issues in the University Center.
• Start and end web conferencing classes in the University Center.

Education

Equivalent of two years of college or specialized training beyond high school

Job description

Arkansas State University-Beebe is seeking a staff member to serve as the first point of contact for Distance Education and Advanced Studies. The role provides information and resources to faculty and students on LMS troubleshooting, program assistance, and administrative support as needed.

The position includes helping with Canvas, proctoring setup, reporting, and coordinating training. It also requires coordinating with facilities and IT for a smooth operation of the University Center.