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ISS Facilities Services; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

ISS Facilities Services is seeking a detail-oriented Competency Passport Co-ordinator to support training, qualifications and competency records across a large workforce and supply chain. The role collaborates with stakeholders to ensure data accuracy and readiness for reporting and audits.

The role involves LMS administration, compliance reporting and maintaining competency standards to meet contractual requirements, with home-based work options and potential office visits in Birmingham, Bolton

Qualifications

• Strong Excel skills including Pivot Tables and VLOOKUPs.
• Experience managing and manipulating large datasets.
• Excellent attention to detail and data accuracy.
• Ability to reconcile and validate information across multiple systems.
• Strong organisational and administrative skills.
• Confident communicator with operational stakeholders.
• Experience producing reports and analysing compliance data.
• Ability to manage multiple priorities while maintaining accuracy.

Responsibilities

• Manage and maintain employee competency and training records within LMS and competency management systems.
• Create new user profiles and amend records to reflect role changes and workforce movements.
• Upload certificates, qualifications and supporting evidence, ensuring records remain accurate and complete.
• Monitor training and competency expiry dates and proactively communicate with managers regarding upcoming renewals.
• Generate management information, compliance reports and competency gap analysis.
• Extract, cleanse, validate and upload large volumes of workforce data.
• Create and maintain competency frameworks, roles and associated competency requirements.
• Reconcile data across multiple systems to ensure accuracy, consistency and compliance.

Skills

Excel skills

Data manipulation

Attention to detail

Cross-system reconciliation

Organization & administration

Stakeholder communication

Reporting & compliance

Multitasking

Tools

LMS administration

Competency management systems

Job description

Competency Passport Co-ordinator

Company: ISS Facilities Services Hours: Full-time Working pattern: Remote Job type: Contract Posting date: 15 Oct 2026 Closing date: 14 Nov 2026

Summary

Competency Passport Co-ordinator

Contract: Government

Location: Home-based / Birmingham, Bolton or Stoke office

Hours of work: 40

Contract Type: Fixed Term Contract - 6 months

We are seeking a highly organised Competency Passport Co-ordinator to support the effective management of training, qualifications and competency records across a large operational workforce and supply chain.

Working closely with key stakeholders, you will help ensure competency information is accurate, up to date and readily available for reporting and audit purposes.

Job Description

We are looking for a detail-oriented individual who enjoys working with data, systems and operational teams.

The successful candidate will support competency management, LMS administration, compliance reporting and stakeholder engagement, helping to maintain workforce competency standards and contractual requirements.

Key Responsibilities

• Manage and maintain employee competency and training records within LMS and competency management systems.
• Create new user profiles and amend records to reflect role changes and workforce movements.
• Upload certificates, qualifications and supporting evidence, ensuring records remain accurate and complete.
• Monitor training and competency expiry dates and proactively communicate with managers regarding upcoming renewals.
• Generate management information, compliance reports and competency gap analysis.
• Extract, cleanse, validate and upload large volumes of workforce data.
• Create and maintain competency frameworks, roles and associated competency requirements.
• Reconcile data across multiple systems to ensure accuracy, consistency and compliance.

Professional and Personal Competencies/Qualifications

• Strong Excel skills, including Pivot Tables and VLOOKUPs.
• Experience managing and manipulating large datasets.
• Excellent attention to detail and data accuracy.
• Ability to reconcile and validate information across multiple systems.
• Strong organisational and administrative skills.
• Confident communicator with the ability to build effective relationships with operational stakeholders.
• Experience producing reports and analysing compliance data.
• Ability to manage multiple priorities while maintaining high standards of accuracy.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Proud member of the Disability Confident employer scheme