Live Music Box Office Specialist

MOKB Presents / HI-FI / Easy Rider / Houselight Ventures; Indianapolis (IN); On-site; USD 17,908 - 20,664; Part time

Job summary

MOKB Presents / HI-FI / Easy Rider / Houselight Ventures in Indianapolis, IN, is seeking a Box Office Associate to manage ticket sales and provide excellent customer service. The position is part time to full time, primarily during evenings and weekends.

The ideal candidate should have a high school diploma and excellent communication skills, with a preference for prior customer service experience. This role is an entry point to further opportunities within the company.

The position requires a positive attitude and the ability to handle stressful situations effectively.

Qualifications

• Must be 18 years of age or older.
• Comfortable using online technology and proficient typing skills.
• Preferred: Prior event or customer service experience.

Responsibilities

• Open, close and manage box office during events.
• Sell tickets and upgrades using our in-house ticketing platforms.
• Manage customer service and event inquiries via phone, email, and in person.
• Support event manager and artist tour manager for credentials, access and VIP events.

Skills

Excellent customer service

Communication skills

Problem solving

Typing skills

Education

High School diploma or equivalent

Tools

Online ticket platforms

Job description

MOKB Presents / HI-FI / Easy Rider / Houselight Ventures in Indianapolis, IN, is seeking a Box Office Associate to manage ticket sales and provide excellent customer service. The position is part time to full time, primarily during evenings and weekends.

The ideal candidate should have a high school diploma and excellent communication skills, with a preference for prior customer service experience. This role is an entry point to further opportunities within the company.

The position requires a positive attitude and the ability to handle stressful situations effectively.