Live-Learning Programs Lead, Customer Education

EmAGI; United States; Remote; USD 100,000 - 177,000; Full time

Job summary

Ashby is seeking a live-learning program manager to unify customer education activities into the Ashby Academy, overseeing webinars, workshops, and sessions that drive customer success. This role coordinates a single calendar, streamlines registration and reminders, coaches presenters, hosts sessions, and curates a practical recording library with actionable insights.

The position emphasizes end-to-end program management, attendance tracking, and reporting on engagement and product actions taken

Responsibilities

• Track and report attendance and engagement for live sessions.
• Coordinate webinars, workshops, and sessions under one calendar.
• Coach presenters and host some sessions.
• Maintain a useful recording library with summaries and chapters.
• Simplify registration, reminders and follow-up after sessions.

Job description

Ashby is seeking a live-learning program manager to unify customer education activities into the Ashby Academy, overseeing webinars, workshops, and sessions that drive customer success. This role coordinates a single calendar, streamlines registration and reminders, coaches presenters, hosts sessions, and curates a practical recording library with actionable insights.

The position emphasizes end-to-end program management, attendance tracking, and reporting on engagement and product actions taken