Part-Time Box Office Supervisor — Nights, Weekends & Events

Oak View Group; Sioux City (IA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a part-time Box Office Supervisor to lead Ticket Office staff and manage events, ensuring smooth operations for ticketed events. A flexible schedule including nights, weekends, and holidays is required for this role.

The position pays an hourly rate of $16.00 - $18.00. The candidate will supervise in the absence of the Ticket Office Manager, build reports, provide event information, and deliver excellent customer service.

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience supervising others, preferably in a live event setting.
• Knowledge of sales techniques and practices.
• Ability to work independently and as part of a team.
• Demonstrated ability to work with, motivate, support and involve employees in accomplishing goals and objectives.
• Must be able to communicate clearly and concisely.
• Ability to safely and accurately handle and account for large sums of money.
• Demonstrated ability to work under pressure and handle difficult situations with courtesy and tact when dealing with the public and promoters.
• Excellent computer and data manipulation skills, including software such as Microsoft Office and intermediate to advanced Excel skills highly desired.
• Knowledge of Ticketmaster ticketing is highly desired.

Responsibilities

• Provides leadership in the absence of the Ticket Office Manager.
• Builds and runs reports and gathers sales information to provide to internal staff and promoters on event day.
• Provides event and ticket information as required.
• Provide excellent customer service and resolve issues promptly when dealing with internal and external clients.
• Investigates questions and problems related to ticket sales and develops solutions for the general public, event promoters, ticket office personnel and management.
• Maintains an effective working relationship with co-workers, event promoters and the general public.
• Answers phones and provides event information.
• Assists Ticket Office Managers during events.
• Assists in preparing ticket office statements and settlements with promoters as requested.
• Assists at ticket window as needed.
• Assist in the prevention of credit card fraud.
• Perform other duties as assigned.

Skills

Supervising others

Communication skills

Customer service

Money handling

Education

High school diploma or equivalent

Tools

Excel

Ticketmaster

Job description

Oak View Group is seeking a part-time Box Office Supervisor to lead Ticket Office staff and manage events, ensuring smooth operations for ticketed events. A flexible schedule including nights, weekends, and holidays is required for this role.

The position pays an hourly rate of $16.00 - $18.00. The candidate will supervise in the absence of the Ticket Office Manager, build reports, provide event information, and deliver excellent customer service.