Live Event Ticket Specialist

MSG Entertainment Holdings, LLC; New York (NY); Presencial; USD 62 000 - 66 000; Tempo integral

Resumo da oferta

Madison Square Garden Entertainment Corp. (MSG Entertainment) is hiring a ticket sales representative on-site at MSG venues.

You will handle ticket sales, exchanges and refunds, stay current in the ticketing system, and assist with will-call, group sales, and daily reconciliations. The ideal candidate has excellent hospitality and communication skills, works well in a team, can handle money accurately, and is available for flexible scheduling including nights, weekends, and holidays in varying

Qualificações

• Excellent hospitality, interpersonal and communication skills.
• Must be team orientated.
• Computer skills are required.
• Ticket system expertise is required.
• Customer service skills are essential.
• Money handling skills are essential.
• Provide exceptional experiences for guests and team members on-site while adhering to appearance guidelines.

Responsabilidades

• Conduct ticket sales, exchanges & refunds as needed.
• Remain current in ticket system operations.
• Remain familiar with events on sale, discounts and access to them.
• Balance sales activity and revenue regularly.
• Assist in distributing will call orders to customers.
• Support in counting money and preparing bank deposits and end-of-day reports.
• Aid in processing group sales orders.
• Participate in special projects and other duties as requested.

Conhecimentos

Hospitality

Customer service

Team orientation

Money handling

Ticket system expertise

Computer skills

Descrição da oferta de emprego

Madison Square Garden Entertainment Corp. (MSG Entertainment) is hiring a ticket sales representative on-site at MSG venues.

You will handle ticket sales, exchanges and refunds, stay current in the ticketing system, and assist with will-call, group sales, and daily reconciliations. The ideal candidate has excellent hospitality and communication skills, works well in a team, can handle money accurately, and is available for flexible scheduling including nights, weekends, and holidays in varying