Live Event Ticketing Specialist

Madison Square Garden Entertainment Corp.; New York (NY); Sur place; USD 46 000 - 66 000; Plein temps

Résumé du poste

Madison Square Garden Entertainment Corp. is seeking a friendly, upbeat team member to assist customers with ticket purchases and exchanges. You will operate our ticketing system, stay informed about on-sale events, and ensure accurate transactions while maintaining excellent guest experiences.

The role emphasizes hospitality, reliability, and teamwork, with on-site shifts including nights and weekends in a fast-paced live entertainment environment.

Qualifications

• Excellent hospitality, interpersonal and communication skills.
• Must be team oriented.
• Ticket system expertise.

Responsabilités

• Conduct ticket sales, exchanges & refunds as needed.
• Remain current in ticket system operations.
• Remain familiar with events on sale, ticket discounts and access.
• Balance sales activity and revenue on a regular basis.
• Assist in distribution of will call orders to customers.
• Support in counting money and preparing bank deposits and end-of-day reports.
• Aid in processing group sales orders.
• Participate in special projects and perform other duties as requested.

Connaissances

Hospitality

Interpersonal communication

Team orientation

Ticket system expertise

Honesty and integrity

Outils

Ticketing system

Description du poste

Madison Square Garden Entertainment Corp. is seeking a friendly, upbeat team member to assist customers with ticket purchases and exchanges. You will operate our ticketing system, stay informed about on-sale events, and ensure accurate transactions while maintaining excellent guest experiences.

The role emphasizes hospitality, reliability, and teamwork, with on-site shifts including nights and weekends in a fast-paced live entertainment environment.