Live Event Technology Manager

AEG Worldwide; Los Angeles (CA); On-site; USD 124,000 - 158,000; Full time

Benefits offered by this job

Full benefits package

Bonus eligibility

On-site at LA venues

Job summary

AEG, a global live entertainment leader, seeks a Manager, Technology to lead delivery, support, and continuous improvement of technology systems across the L.A. LIVE campus.

This hands-on leadership role drives reliable, scalable IT, network, and broadcast services for events, collaborating with clients, vendors, and internal teams. The role requires on-site presence at Crypto.com Arena and the ability to manage part-time event staff, with flexibility for evenings and weekends.

Qualifications

• AA/AS Degree (2-year) in Information Technology, Computer Engineering, Network or related field.
• Must have 4 -6 years of experience in IT, networking, technical event management, and supervising or line managing part-time event staff.
• Must have 4 -6 years of experience with Cisco network hardware and software, Cisco Unified Communications hardware and software, SIP trunking, UCCaaS, ServiceNow.

Responsibilities

• Lead day-to-day Technology operations by assigning and scheduling work, maintaining team efficiency, and ensuring service delivery meets established SLAs.
• Line manage, mentor, train, schedule, and oversee full-time and part-time event technology staff to promote high service standards, technical consistency, and operational efficiency.
• Provide hands-on support and administration for core Microsoft technologies, including Active Directory, Windows 11, and Office 365, while delivering end-user support across the campus.
• Collaborate with AEG Global Technology teams on special projects, operational initiatives, and technical assignments that strengthen overall technology capabilities.

Skills

Cisco networking

SIP trunking

UCCaaS

ServiceNow

Project management

Team leadership

Education

AA/AS Degree

BA/BS preferred

Tools

Cisco hardware/software

Job description

AEG, a global live entertainment leader, seeks a Manager, Technology to lead delivery, support, and continuous improvement of technology systems across the L.A. LIVE campus.

This hands-on leadership role drives reliable, scalable IT, network, and broadcast services for events, collaborating with clients, vendors, and internal teams. The role requires on-site presence at Crypto.com Arena and the ability to manage part-time event staff, with flexibility for evenings and weekends.