Live Event Host: Premier Guest Experience

144 Hard Rock Cafe International (Orlando) Inc; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

144 Hard Rock Cafe International (Orlando) Inc is seeking Hard Rock Live Hosts to deliver exceptional guest service at events. You will seating guests, handle ticketing issues, and help with set up and breakdown to ensure a safe, entertaining environment.

A friendly, professional demeanor is essential for interactions with guests and staff. Qualifications include a high school diploma and at least one year of customer service experience, with availability for evenings, weekends and late nights.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience.
• Ability to work evenings, weekends and late nights.

Responsibilities

• Seat guests accurately and resolve ticketing issues.
• Set up and break down for events including chairs, tables, racks, buffets, trash.
• Maintain a clean, safe and welcoming environment for guests.
• Escalate guest issues to Live Manager/GM as needed.
• Coordinate with Security, Kitchen and Sales to meet guest needs.
• Monitor aisles and attend to guests’ needs during events.

Skills

Read, write, and understand English

Microsoft Word

Excel

Outlook

Education

High school diploma or equivalent

Job description

144 Hard Rock Cafe International (Orlando) Inc is seeking Hard Rock Live Hosts to deliver exceptional guest service at events. You will seating guests, handle ticketing issues, and help with set up and breakdown to ensure a safe, entertaining environment.

A friendly, professional demeanor is essential for interactions with guests and staff. Qualifications include a high school diploma and at least one year of customer service experience, with availability for evenings, weekends and late nights.