Banquet Server — Premier Guest Experience

Hard Rock Cafe; Orlando (FL); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe Orlando is seeking a banquet server to deliver efficient, professional, and hospitable service for private events.

You will read BEOs, set up event spaces, coordinate with Banquet Manager and staff, and ensure high guest satisfaction while upholding Hard Rock's values.

This role requires physical stamina, flexibility across shifts, and a team‑oriented attitude in a fast‑paced environment.

Qualifications

• Must be at least 19 years old.
• Able to lift up to 25 pounds.
• Standing or walking on the floor for 8+ hours.
• Maintaining a well‑groomed appearance ("having a plan").
• Following all uniform guidelines.
• Practicing all safety & sanitation standards.
• Recycling products, where possible.
• Remaining calm in a hectic, fast‑paced atmosphere.
• Demonstrating a high level of organization and urgency.
• Displaying a positive attitude toward guests and co‑workers.

Responsibilities

• Read and follow the BEO.
• Set up of private events based upon instructions of the Banquet Manager/Captain.
• Follow all banquet standards in maintaining our high level of guest service.
• Breakdown of all areas and proper storage of all banquet equipment.
• Understand and follow through with all policies of the Banquet Department and Hard Rock Organization.
• Work as a team with all other servers and staff.
• Be at your best at all times and create a memorable experience for guests.
• Any other duties assigned by the Banquet Manager/Captain.

Job description

Hard Rock Cafe Orlando is seeking a banquet server to deliver efficient, professional, and hospitable service for private events.

You will read BEOs, set up event spaces, coordinate with Banquet Manager and staff, and ensure high guest satisfaction while upholding Hard Rock's values.

This role requires physical stamina, flexibility across shifts, and a team‑oriented attitude in a fast‑paced environment.