Event Host & Guest Services

144 Hard Rock Cafe International (Orlando) Inc; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Hard Rock Cafe International (Orlando) Inc is seeking Hard Rock Live Hosts to provide excellent guest service at events. You will seat guests, resolve ticketing issues, and assist with venue setup and breakdown, while maintaining a clean and safe environment.

Ideal candidates have a high school diploma, 1 year of customer service, and the ability to work evenings and weekends. English reading/writing skills and strong communication are essential for success in this role.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience, preferably in an entertainment venue.
• Ability to read, write and understand English.
• Ability to stand, walk, bend and move for extended periods.

Responsibilities

• Seat Guests accurately and resolve ticketing issues.
• Direct guests and answer questions to ensure a positive experience.
• Set up and break down for events, including chairs, tables, and equipment.
• Maintain a clean, safe, and entertaining environment for guests.
• Coordinate with security, kitchen, and sales to meet guest needs.

Skills

Customer service

English proficiency

Communication

Education

High school diploma or equivalent

Job description

Hard Rock Cafe International (Orlando) Inc is seeking Hard Rock Live Hosts to provide excellent guest service at events. You will seat guests, resolve ticketing issues, and assist with venue setup and breakdown, while maintaining a clean and safe environment.

Ideal candidates have a high school diploma, 1 year of customer service, and the ability to work evenings and weekends. English reading/writing skills and strong communication are essential for success in this role.