Live Entertainment Crowd Safety Specialist

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 56,482,000 - 77,146,000; Full time

Job summary

Yaamava' Resort & Casino at San Manuel seeks a Crowd Control Specialist to assist with crowd safety, security, and guest services in entertainment venues. You will support setup/teardown and collaborate with Public Safety to address issues while upholding dress code policies.

No physical force is permitted in this role. The position emphasizes observing crowds, enforcing capacity rules, and delivering world-class guest experiences, with evening, weekend, and holiday shifts possible in a

Qualifications

• Must multi-task effectively.
• Must be able to clearly speak, read and write in English.
• Must maintain good personal grooming habits and carry self in a professional business manner.
• Maintain the passion necessary to execute world-class service to every guest.

Responsibilities

• Observe and survey crowds to ensure guest safety and preserve order.
• Monitor dress code and verify guest IDs for age eligibility; conduct bag checks.
• Promote and issue Player’s Club card to guests.
• Prevent and resolve altercations in a professional manner.
• Enforce venue capacity regulations and assist with counts.
• Assist with event setup and teardown as needed.
• Perform other duties to support efficient department operations.

Skills

Multitask

English Proficiency

Professional Grooming

Guest Service

Education

High School Diploma or GED

Job description

Yaamava' Resort & Casino at San Manuel seeks a Crowd Control Specialist to assist with crowd safety, security, and guest services in entertainment venues. You will support setup/teardown and collaborate with Public Safety to address issues while upholding dress code policies.

No physical force is permitted in this role. The position emphasizes observing crowds, enforcing capacity rules, and delivering world-class guest experiences, with evening, weekend, and holiday shifts possible in a