Live Entertainment Crowd Safety Specialist

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Yaamava' Resort & Casino at San Manuel is seeking a Crowd Control Specialist to assist with safety, security, and venue setup for entertainment events. You will coordinate with Public Safety and maintain dress code policies while delivering exceptional guest experiences.

Under supervision, responsibilities include monitoring crowds, checking IDs, preventing disturbances, and promoting the Player’s Club. The role requires a high school diploma and at least six months in guest services.

Qualifications

• Six months guest services experience or equivalent preferred.
• Ability to monitor crowd safety and enforce dress code policy.
• Professional appearance and strong guest interaction skills.

Responsibilities

• Observe crowds to ensure guest safety and protect assets.
• Patrol venues and respond helpfully to guest requests.
• Check IDs and enforce age restrictions as needed.
• Promote Player's Club and assist with event setup/breakdown.
• Prevent and resolve altercations in a professional manner.
• Enforce venue capacity regulations and assist with counts.
• Perform other duties to support department operations.

Skills

Multi-tasking

English fluency

Guest services

Public relations

Education

High School Diploma or GED

Tools

Metal detectors

Job description

Yaamava' Resort & Casino at San Manuel is seeking a Crowd Control Specialist to assist with safety, security, and venue setup for entertainment events. You will coordinate with Public Safety and maintain dress code policies while delivering exceptional guest experiences.

Under supervision, responsibilities include monitoring crowds, checking IDs, preventing disturbances, and promoting the Player’s Club. The role requires a high school diploma and at least six months in guest services.