Live Commerce Operations Lead

GreenPeople Supplements; Chino (CA); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Health insurance

Paid time off

Résumé du poste

GreenPeople Supplements seeks a dynamic Live Stream Operations Manager to oversee daily livestreams across TikTok Shop, WhatNot, Instagram Live, and YouTube. You will ensure high-quality broadcasts, manage technical setups, and scale livestream sales while coordinating with hosts, marketing, and product teams.

You will monitor real-time metrics, optimize tactics, and compile post-show performance reports to drive future improvements.

Qualifications

• 1+ years of experience in live video production, live commerce, or digital event operations.
• Proficient in streaming software (OBS, Streamlabs, TikTok Live Studio) and hardware setup.
• Strong organizational and cross-functional collaboration skills.
• Data-driven mindset with ability to analyze live metrics to optimize performance.

Responsabilités

• Plan, schedule, and coordinate livestreams across platforms to meet goals and timelines.
• Manage technical operations including OBS, lighting, cameras, and audio setup.
• Maintain inventory readiness and coordinate logistics with warehouse/fulfillment teams.
• Monitor real-time metrics during streams and optimize CTAs, bundles, and offers.
• Conduct post-stream reviews and generate performance reports.
• Collaborate with hosts, marketing, and product teams on content strategy and promotions.
• Train and guide livestream hosts, including talking points and on-camera selling techniques.
• Implement process improvements and backup plans to minimize downtime.
• Stay updated on livestream trends, platform features, and health/nutrition compliance.

Connaissances

Live stream production

Streaming software

TikTok Shop

Team coordination

Data-driven analytics

Communication

Outils

OBS

Streamlabs

TikTok Live Studio

Description du poste

GreenPeople Supplements seeks a dynamic Live Stream Operations Manager to oversee daily livestreams across TikTok Shop, WhatNot, Instagram Live, and YouTube. You will ensure high-quality broadcasts, manage technical setups, and scale livestream sales while coordinating with hosts, marketing, and product teams.

You will monitor real-time metrics, optimize tactics, and compile post-show performance reports to drive future improvements.