TikTok Shop Livestream Operator

SuperOrdinary Talent LLC; West Hollywood (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

SuperOrdinary is hiring a TikTok Shop Livestream Operator in Beverly Hills, CA. You will coordinate pre-show setup, manage live broadcasts, and analyze post-event performance to optimize future streams.

The role requires strong organizational skills, attention to detail, and the ability to engage with viewers while managing logistics and giveaways.

Qualifications

• Understanding of TikTok live streaming and the social commerce landscape.
• Ability to moderate live sessions and keep the audience engaged while managing multiple conversations in real time.
• Excellent written communication skills for creating engaging, clear talking points for live content.
• Ability to track and analyze performance data and use insights to improve future lives.
• Proactive, self-motivated, and able to take initiative with minimal guidance.
• Strong team player with excellent communication skills.

Responsibilities

• Pre-Livestream: prepare talking points, confirm product details, build music list, and program ban-words.
• Prep the Sale: check product availability and set up flash sales details (quantity, price, duration).
• Behind the Scenes: organize product inventory, create a music playlist, and design graphics.
• Technical Setup: configure giveaways and chat moderation to keep the community safe.
• During the Livestream: manage flow, oversee cart, and ensure smooth buying process.
• Engage the Audience: moderate chat, control music, and launch giveaways.
• Help with tech: operate cameras or teleprompter if needed.
• Celebrate & announce: give shout-outs and countdowns.
• Post-Livestream Analysis: provide insights on performance and engagement; share feedback and create weekly recaps.

Skills

TikTok live streaming

Audience engagement

Chat moderation

Talking points writing

Job description

About SuperOrdinary

At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Milk Makeup, LG Beauty and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections.

We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. We're harnessing the power of short video and livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.

TikTok Shop Livestream Operator

We're looking for a highly organized and energetic TikTok Shop Livestream Operator to be the backbone of our live sales events. In this role, you'll be the person behind the scenes (rarely seen but often heard!), making sure every livestream runs smoothly and successfully. You'll manage technical and operational details—from flash sales and product logistics to chat moderation and giveaways—so our on-screen talent can focus on engaging with our audience.

If you're a detail-oriented problem-solver who thrives in a fast-paced environment, this is the perfect job for you.

***This is a full-time, on-site role in Beverly Hills, California.***

Key Responsibilities

Pre-Livestream Operations

• Get Ready: prepare talking points and confirm all product details with our team, build music list, and program ban-words.

• Prep the Sale: check product availability and set up all the details for our flash sales, including quantity, price, and duration.

• Behind the Scenes: help organize product inventory, create a music playlist, and design fun graphics for the show.

• Technical Setup: configure giveaways and set up chat moderation settings to keep the community safe and positive.

During the Livestream

• Manage the Flow: display talking points and set up and manage flash sales in real time; oversee the shopping cart to ensure a smooth buying process for customers.

• Engage the Audience: moderate the chat, control the music playlist, and launch giveaways.

• Help with tech: operate the cameras and/or a teleprompter if needed to ensure a seamless broadcast.

• Celebrate & Announce: give shout-outs to customers who place orders and announce countdowns to build excitement.

Post-Livestream Analysis

• Analyze Results: provide insights on live session performanceusing platform metrics to assess audience engagement, product performance, and overall session effectiveness.

• Provide feedback:share engagement trends, top-performing products, and areas for improvement in future sessions.

• Create recaps:Prepare weekly performance summaries with key metrics, product feedback, and recommendations for future lives.

Qualifications

• Understanding of TikTok live streaming, audience engagement, and thesocial commerce landscape.

• Strong ability tomoderate live sessionsand keep the audience engaged while managing multiple conversations and troubleshooting in real time.

• Excellentwritten communication skillswith experience in creating engaging, clear, and concise talking points for live content.

• Ability totrack and analyze performance data, using insights to improve future live sessions.

• Proactive, self-motivated, and able to take initiative in identifying areas for improvement without needing extensive guidance.

• A strong team player with excellent communication skills.

Why Join Our Team?

This is a fantastic opportunity to play a critical role in our live e-commerce strategy. You'll get to work behind the scenes on one of the most exciting platforms, directly contributing to our sales and brands’ success. If you're ready to bring your operational expertise to our team, we'd love to hear from you!

Compensation:

$70-80k, depending on experience