Live-Action Games Center Manager

Activate Games; Burlington (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

Activate America LLC is seeking a proactive Store Manager to oversee daily store operations, guest experiences, and team leadership in Burlington, MA. You will coordinate with the General Manager, handle reservations, and ensure smooth tech systems across gaming rooms.

The role requires strong communication, flexible hours including evenings and weekends, and a customer-centric approach to deliver an exceptional experience in a fast-paced environment.

Qualifications

• Strong communication, multi-tasking, and time management.
• Proven leadership qualities to motivate a team and resolve conflicts.
• Proficiency in computer hardware, software, OS, and networking concepts.

Responsibilities

• Collaborate with store manager to oversee store operations and inventory management.
• Ensure functioning and upkeep of technology systems and infrastructure.
• Check customers in, take payments, and manage reservations.
• Brief new groups before game start and monitor in-game activity.
• Maintain rooms through cleaning and minor repairs; troubleshoot issues as they arise.

Skills

Communication

Leadership

IT troubleshooting

Flexible hours

Tools

Computer hardware/software

Job description

Activate America LLC is seeking a proactive Store Manager to oversee daily store operations, guest experiences, and team leadership in Burlington, MA. You will coordinate with the General Manager, handle reservations, and ensure smooth tech systems across gaming rooms.

The role requires strong communication, flexible hours including evenings and weekends, and a customer-centric approach to deliver an exceptional experience in a fast-paced environment.