Assistant Manager, Live-Action Gaming Experience

Activate Games; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Activate America LLC. is seeking a proactive Store Manager in Las Vegas to lead daily operations and deliver an exceptional customer experience in a fast-paced entertainment venue.

You will work closely with the General Manager to drive sales targets, oversee inventory, and ensure the reliability of our technology and gaming systems while engaging with guests during hands-on experiences and managing a dynamic team.

Qualifications

• Must demonstrate strong communication and leadership to motivate a team.
• Ability to manage multiple tasks in a fast-paced setting.
• Proficient in computer hardware, software, operating systems, networking concepts, and troubleshooting methods.

Responsibilities

• Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures.
• Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate.
• Check customers in, take payments, and make reservations.
• Brief new groups prior to the start of the game.
• Monitor customers in the gaming area and provide explanations if necessary.
• Participate with customers in active games to ensure an excellent experience.
• Maintain the rooms by cleaning, painting, and any required maintenance.
• Troubleshoot, identify and make minor repairs in the event of a malfunction.

Skills

Communication

Leadership

Troubleshooting

Customer service

Time management

Job description

Activate America LLC. is seeking a proactive Store Manager in Las Vegas to lead daily operations and deliver an exceptional customer experience in a fast-paced entertainment venue.

You will work closely with the General Manager to drive sales targets, oversee inventory, and ensure the reliability of our technology and gaming systems while engaging with guests during hands-on experiences and managing a dynamic team.