Live-Action Gaming Store Manager

Activate Games; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Activate America LLC. in Missouri seeks a hands-on Store Manager to drive operations in a fast-paced, guest-focused environment. You will oversee store activities, coordinate with the General Manager, manage inventory, and ensure excellent customer service.

You will lead a team, handle inquiries, supervise tech systems maintenance, check in customers, take payments, and maintain rooms; extensive evening, weekend, and holiday availability required.

Qualifications

• Strong communication, multi-tasking, and time management skills.
• Demonstrated leadership qualities, including motivating and inspiring a team to achieve goals, resolving conflicts, and fostering a positive work environment.

Responsibilities

• Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures.
• Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate.
• Check customers in, take payments, and make reservations
• Brief new groups prior to the start of the game;
• Monitor customers in the gaming area and provide explanations if necessary;
• Participating with customers in active games if needed to ensure customers have an excellent experience;
• Maintain the rooms by cleaning, painting, and any required maintenance;
• Troubleshoot, identify and make minor repairs in the event of a malfunction.

Skills

Customer service

Leadership

Tech troubleshooting

Multi-tasking

Communication

Flexibility

People skills

Tools

POS systems

Reservation software

Networking basics

Job description

Activate America LLC. in Missouri seeks a hands-on Store Manager to drive operations in a fast-paced, guest-focused environment. You will oversee store activities, coordinate with the General Manager, manage inventory, and ensure excellent customer service.

You will lead a team, handle inquiries, supervise tech systems maintenance, check in customers, take payments, and maintain rooms; extensive evening, weekend, and holiday availability required.