Live-Action Gaming Experience Host

Activate Games; Burlington (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Activate Games in Burlington, MA is hiring a Full and Part-Time Game Facilitator. The role keeps you on the move, engaging guests and guiding them through live-action gaming experiences.

You will handle check-ins, reservations, group briefings, monitor play, assist in games, and perform light maintenance. Flexibility for evenings, weekends, and holidays is required to deliver an outstanding customer experience.

Qualifications

• Experience in customer service or hospitality is preferred.
• Ability to work evenings, weekends, and holidays.
• Energetic, friendly, and able to engage a crowd.
• Willing to handle basic equipment maintenance.

Responsibilities

• Check customers in, take payments, and make reservations.
• Brief new groups prior to the start of the game.
• Monitor customers in the gaming area and provide explanations if necessary.
• Participate with customers in active games to ensure a great experience.
• Maintain the rooms by cleaning, painting, and maintenance.
• Troubleshoot and make minor repairs if needed.

Skills

Communication

Multitasking

Time management

Flexible hours

Customer service

People-oriented

Technical troubleshooting

Job description

Activate Games in Burlington, MA is hiring a Full and Part-Time Game Facilitator. The role keeps you on the move, engaging guests and guiding them through live-action gaming experiences.

You will handle check-ins, reservations, group briefings, monitor play, assist in games, and perform light maintenance. Flexibility for evenings, weekends, and holidays is required to deliver an outstanding customer experience.