Litigation Support Technician — Systems & Security

CGS Federal (Contact Government Services); Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal (Contact Government Services) seeks a Litigation Support Technician to support the United States Attorney's Office. You will install, configure, and maintain litigation support hardware and software, coordinate services, and assist with trial preparation and presentation, ensuring security and data integrity across systems.

The ideal candidate has experience with IPRO Eclipse, Relativity, Nuix, and Law Pre-Discovery, holds U.S.

Qualifications

• Must be a U.S. Citizen
• Experience with Litigation Support principles, methods, and practices
• Experience with Litigation Support systems development concepts
• Performance monitoring principles and methods
• Quality assurance principles
• Familiarity with Technical documentation methods and procedures
• Familiarity with Systems security methods and procedures
• Oral and written communication techniques
• Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity
• Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems
• Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications

Responsibilities

• Coordinates litigation support services (including trial preparation and presentation) in response to customer needs.
• Litigation Support Systems Administration: testing, QA, configuration, installation, implementation, and maintenance of litigation support resources used for data, voice, and video transmission
• Ensures systems availability, functionality, integrity, and efficiency
• Installs new or modified litigation support hardware and software
• Resolves hardware/software interface and interoperability problems
• Maintains and controls the district's litigation support equipment inventory
• Systems Security: ensures confidentiality, integrity, and availability of systems, networks, and data through security programs and tools
• Implements policies and procedures to ensure reliability and accessibility and to prevent unauthorized access
• Promotes awareness of security issues among management and employees
• Implements programs to ensure users are aware of security policies and procedures
• Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training
• Diagnoses and resolves problems in response to customer incidents; trains users
• Performs other related duties as assigned

Skills

Litigation support

Systems administration

System availability

Hardware & software installation

Troubleshooting

Asset management

Systems security

Security policies

Security awareness

User training

Customer support

Troubleshooting & training

Other duties

Education

Bachelor's Degree in related field

Tools

IPRO Eclipse

Relativity

Law Pre-Discovery

Nuix

Job description

CGS Federal (Contact Government Services) seeks a Litigation Support Technician to support the United States Attorney's Office. You will install, configure, and maintain litigation support hardware and software, coordinate services, and assist with trial preparation and presentation, ensuring security and data integrity across systems.

The ideal candidate has experience with IPRO Eclipse, Relativity, Nuix, and Law Pre-Discovery, holds U.S.