Litigation Support Technician | IT Systems & Security

CGS Federal (Contact Government Services); Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off & Holidays

Job summary

Contact Government Services (CGS) is seeking a Litigation Support Technician to support the United States Attorney's Office. The role focuses on providing technical and analytical assistance for litigation support, coordinating services, and ensuring system reliability. The position requires a U.S.

citizenship, a related Bachelor's degree, and the ability to obtain government security clearance. Experience with IPRO Eclipse, Relativity, Nuix, and Law Pre-Discovery is preferred.

Qualifications

• Must be a U.S. Citizen.
• Bachelor's Degree in related field.
• Must be able to complete a stringent Background Investigation and obtain government security clearance.
• Experience with Litigation Support principles, methods, and practices.
• Experience with Litigation Support systems development concepts.
• Knowledge of performance monitoring principles and methods.
• Familiarity with quality assurance principles.
• Familiarity with technical documentation methods and procedures.
• Familiarity with systems security methods and procedures.
• Strong oral and written communication skills.
• Experience with litigation support databases and load files such as IPRO Eclipse and Relativity.
• Experience with discovery processing hardware and software such as Law Pre-Discovery and Nuix.
• Familiarity with quality control of incoming data to comply with District ESI specifications.

Responsibilities

• Coordinate litigation support services, including trial preparation and presentation, as requested.
• Perform testing, QA, configuration, installation, implementation, and maintenance of litigation support resources.
• Ensure systems availability, functionality, integrity, and efficiency.
• Install new or modified litigation support hardware and software.
• Resolve hardware/software interface problems.
• Maintain and control the district's litigation support equipment inventory.
• Support systems security by implementing policies and procedures to prevent unauthorized access.
• Provide user training and customer support for installation, configuration, troubleshooting, and assistance.
• Diagnose and resolve problems from customer-reported incidents; train new users as needed.
• Fulfill other related duties as assigned.

Skills

Litigation support coordination

Systems administration

Systems security

Hardware installation

Troubleshooting

Customer support

Education

Bachelor’s Degree

Tools

IPRO Eclipse

Relativity

Law Pre-Discovery

Nuix

Job description

Contact Government Services (CGS) is seeking a Litigation Support Technician to support the United States Attorney's Office. The role focuses on providing technical and analytical assistance for litigation support, coordinating services, and ensuring system reliability. The position requires a U.S.

citizenship, a related Bachelor's degree, and the ability to obtain government security clearance. Experience with IPRO Eclipse, Relativity, Nuix, and Law Pre-Discovery is preferred.