Litigation Hosting & ESI Tech Specialist

TransPerfect Inc; Northern, New York (KY, NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

TransPerfect Inc. is seeking a Hosting Support professional to assist Project Management Teams and the SAM group in handling ESI processing, hosting, and related administrative duties for clients including law firms and Fortune 500 companies.

The role requires a Bachelor’s degree, strong MS Office proficiency, and the ability to communicate complex technical processes in plain language while managing multiple tasks and deadlines.

Qualifications

• Bachelor’s degree in related field required.
• Strong MS Office skills and professional communication.
• Ability to translate technical concepts into clear language and manage multiple tasks.

Responsibilities

• Provide technical Hosting support to Project Management Teams and SAM team.
• Assist with ESI culling, processing, hosting and conversion for end clients.
• Communicate with PM Teams and clients to execute tasks through the case life cycle.
• Support billing and invoice QC for Managed Services and client accounts.
• Organize and maintain client profitability data and reports.
• Troubleshoot technical issues and respond to client questions about hosting software.
• Assist with document productions using Relativity, LAW, Bates stamping, and OCR.

Skills

MS Office

Customer service

Communication

Organizational skills

Education

Bachelor’s Degree in related field

Tools

Relativity

LAW

Concordance

Summation

MS Access / database

SQL

Visual Basic

Job description

TransPerfect Inc. is seeking a Hosting Support professional to assist Project Management Teams and the SAM group in handling ESI processing, hosting, and related administrative duties for clients including law firms and Fortune 500 companies.

The role requires a Bachelor’s degree, strong MS Office proficiency, and the ability to communicate complex technical processes in plain language while managing multiple tasks and deadlines.