Linehaul Operations & Dispatch Coordinator

Federal Express Corporation; Havre (MT); On-site; USD 28,000 - 47,000; Part time

Job summary

Federal Express Corporation in Havre, MT seeks a part-time Dispatch Operations Assistant to coordinate linehaul dispatches, monitor service metrics and ensure DOT compliance. You will maintain equipment records and communicate load plan changes with contractors and providers.

The role requires strong administrative and communication skills, the ability to work in a fast-paced team, and a high school diploma or GED. A related degree or Microsoft Office proficiency is a plus.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Business, Logistics or related area preferred.
• Experience in administrative support or dock operations is beneficial.

Responsibilities

• Monitors service, safety, cost and quality metrics daily.
• Communicates load plan changes with ICs/ISPs and updates Vision/VRP systems.
• Investigates customer service complaints and resolves issues to ensure satisfaction.
• Maintains vehicle maintenance information and DOT compliance for assets.
• Prepares and maintains files for equipment and drivers per DOT regulations.
• Coordinates dispatch of linehaul transportation equipment and records dispatch events accurately.
• Investigates schedule delays, accidents and equipment failures and implements contingency plans.
• May assist in driver training and organize training classes.
• Performs other duties as assigned.

Skills

Customer service

Time management

Verbal and written communication

Reading and interpreting data

Microsoft Office

DOT regulations knowledge

Education

High school diploma or GED

Bachelor's degree in Business/Logistics (preferred)

Tools

Microsoft Office

Job description

Federal Express Corporation in Havre, MT seeks a part-time Dispatch Operations Assistant to coordinate linehaul dispatches, monitor service metrics and ensure DOT compliance. You will maintain equipment records and communicate load plan changes with contractors and providers.

The role requires strong administrative and communication skills, the ability to work in a fast-paced team, and a high school diploma or GED. A related degree or Microsoft Office proficiency is a plus.