Operations Admin II: Frontline Ops & Data Support

FedEx Group; Billings (MT); On-site; USD 25,000 - 34,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and administrative associate to support hub and station operations in Billings, MT. You will handle data entry, reports, customer inquiries and damage/loss prevention tasks to ensure timely deliveries.

The role requires a high school diploma, at least two years of customer service or clerical experience, and proficiency with Microsoft Office; daytime schedule with minimal travel; equal opportunity employer.

Qualifications

• High school diploma or GED required.
• Two years of customer service or clerical experience preferred.
• Proficiency with Microsoft Office and data entry skills.

Responsibilities

• Provide clerical support (filing, photocopying, faxing, emailing, phone).
• Enter and review data in various systems to support operations.
• Prepare regular and ad hoc reports for management review.
• Serve as frontline customer service to address inquiries and issues.
• Assist with audits and data retrieval for BCSA activities.
• Support loss prevention by processing address corrections and packaging checks.
• Track metrics and compile weekly IC/delivery-related reports.

Skills

Customer service

Data entry

Time management

MS Office

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Data systems

Job description

Federal Express Corporation is seeking a part-time clerical and administrative associate to support hub and station operations in Billings, MT. You will handle data entry, reports, customer inquiries and damage/loss prevention tasks to ensure timely deliveries.

The role requires a high school diploma, at least two years of customer service or clerical experience, and proficiency with Microsoft Office; daytime schedule with minimal travel; equal opportunity employer.