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Caesars Entertainment in Atlantic City seeks a hospitality associate dedicated to outstanding customer service. You will greet guests warmly, anticipate needs, and provide fast, flawless service while promoting Total Rewards programs. You will resolve issues and close with a warm farewell as guests leave.
The ideal candidate maintains an upbeat attitude across interactions, builds guest relationships, and contributes to a positive casino floor experience through consistent service excellence.
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
$22.55 Per Hour