Public Areas Porter-Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 30,307 - 31,684; Part time

Job summary

Caesars Entertainment is seeking a dedicated customer service representative in Atlantic City. The role involves providing superior service, promoting rewards programs, and ensuring guest satisfaction through positive interactions.

Applicants should demonstrate strong customer service skills and maintain enthusiasm throughout guest interactions. The position offers a competitive pay rate of $22.55 per hour.

Qualifications

• Superior customer service skills.
• Ability to maintain an upbeat and positive attitude.
• Capability to build relationships and anticipate guests' needs.

Responsibilities

• Demonstrate superior customer service skills.
• Create a positive atmosphere and greet guests warmly.
• Resolve service breakdowns effectively.

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $22.55 per hour