Guest Services Agent - Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Caesars Entertainment in Atlantic City is seeking front-line guest service representatives who consistently deliver exceptional customer experiences. You will greet guests warmly, promote Caesars Rewards, and maintain an upbeat energy throughout shifts.

This role emphasizes attentive service, friendly communication, and the ability to celebrate guests' wins while resolving issues swiftly to ensure satisfaction and loyalty.

Qualifications

• Demonstrates superior customer service skills as outlined in the ad.
• Promotes Caesars Rewards programs and card membership.
• Keeps a positive attitude and greets guests warmly.

Responsabilités

• Greet guests with a warm, friendly verbal greeting.
• Anticipate guest needs and provide fast, flawless service.
• Resolve service issues to ensure guest satisfaction.

Connaissances

Customer service

Description du poste

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.Creates an atmosphere of luck and celebrates guest's wins.Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.Anticipates needs and provides fast, flawless service.Checks for satisfaction and effectively resolves service breakdowns when they exist.Promotes Caesars Rewards programs and card membership.Provides a warm farewell and thanks guests for visiting.

$16.00 Per Hour