Houseperson - Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 32,000 - 34,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a friendly customer service associate dedicated to delivering fast, flawless service. You will greet guests warmly, anticipate needs, resolve issues, and promote Caesars Rewards during every interaction.

This role emphasizes upbeat attitude, teamwork, and accurate daily information sharing; you will celebrate guest wins, check for satisfaction, and provide a memorable experience that builds guest loyalty.

Qualifications

• Superior customer service skills.
• Keeps a positive attitude and creates energy in interactions.
• Greet guests with a warm verbal greeting.
• Anticipates guest needs and provides fast, flawless service.
• Resolves service breakdowns and ensures satisfaction.
• Promotes Caesars Rewards programs and card membership.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Promote Caesars Rewards programs during interactions.
• Anticipate needs, resolve issues, and ensure guest satisfaction.
• Maintain a positive attitude and share daily information with guests.
• Close interactions with a warm farewell and thanks.

Skills

Customer service

Guest greeting

Problem resolution

Promote rewards

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Starting Rate: $23.06/hr