LIMS & Salesforce Business Analyst (Low‑Code)

Third Wave Analytics, Inc.; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Third Wave Analytics, Inc. seeks a Business Analyst to bridge biology/lab workflows with Salesforce and Lockbox LIMS configurations. You will translate lab processes into user stories and configure low-code solutions to meet regulatory requirements.

You will document workflows, collaborate with PhD-level stakeholders, and drive solution reviews, testing, and adoption across the platform. Strong communication and coordination are essential for success.

Qualifications

• Salesforce low-code implementation experience with standard tools (Lightning Pages, Flows, permission sets, formulas, reports).
• Ability to capture, analyze, and document complex lab workflows for requirements use.
• Excellent listening, communication, and client-facing facilitation skills.
• Strong task management and stakeholder coordination for project delivery.
• Hands-on lab experience and ability to consult PhD-level stakeholders on operational needs.
• Professional English written and spoken; capable of leading meetings and drafting docs.

Responsibilities

• Engage with stakeholders to understand objectives, workflows, pain points, and regulatory needs.
• Document lab processes, decision points, and core business rules.
• Assess requirements and map them to Lockbox LIMS.
• Configure Salesforce objects, fields, layouts, flows, validation rules, formulas, permissions, and reports.
• Tailor Lockbox modules to lab workflows with low-code, best-practice solutions for efficiency and compliance.
• Translate customer needs into prioritized requirements with acceptance criteria.
• Produce user stories, process flows, functional specs, configuration notes, and testing guides.
• Lead solution reviews, demos, and prototype walkthroughs.
• Track and resolve defects, enhancements, and workflow gaps based on user feedback.
• Manage deliverables aligned with project plans, issue logs, and stakeholder meetings.
• Collaborate with Software Project Managers on progress, risks, and escalations.

Skills

Salesforce Low-Code

Workflow Analysis

Documentation

Communication

Project Coordination

Lab/Regulatory Knowledge

English Proficiency

Education

Advanced degree in life sciences

Tools

Salesforce Certifications

Lucidchart

Lockbox LIMS

Job description

Third Wave Analytics, Inc. seeks a Business Analyst to bridge biology/lab workflows with Salesforce and Lockbox LIMS configurations. You will translate lab processes into user stories and configure low-code solutions to meet regulatory requirements.

You will document workflows, collaborate with PhD-level stakeholders, and drive solution reviews, testing, and adoption across the platform. Strong communication and coordination are essential for success.