Strategic Sales & Lab Systems Analyst (Salesforce & LIMS)

SGS; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

SGS in the United States is seeking a Business System Analyst - Pharmaceutical to link Sales with lab and business systems. You will analyze data across Salesforce, LIMS, ELN and other platforms to create reports, dashboards and forecasts, while ensuring system configuration and adoption.

Collaboration with sales, laboratory, IT and operations is essential to drive improvements. The role requires pharma/lab domain familiarity, 2+ years CRM experience, and strong Excel/data skills to support

Qualifications

• Bachelor’s degree or equivalent experience. Experience in pharma, laboratory, testing industry, or commercial operations.
• Familiarity with LIMS, Salesforce, or document workflow systems.
• 2+ years of experience with CRM systems (Salesforce preferred).
• Excel: intermediate level required, advanced preferred (data analysis, pivoting reports into usable files)
• LabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills

Responsibilities

• Provide regular sales analytics, pipeline analysis, and forecasting support; support sales review/performance meetings.
• Measure and communicate sales KPIs for individuals and teams accountable for commitments and goals; analyze performance against goals to identify trends and areas of weakness.
• Create, update, and distribute sales reports and dashboards for the Sales team and Management; support Sales teams with Salesforce data management.
• Assist with dashboard maintenance and CRM data quality initiatives.
• Provide support for Salesforce, LIMS, ELN, and other business applications.
• Provide support for Salesforce, LIMS, ELN, and other business applications.
• Participate in user acceptance testing (UAT), validation activities, and deployment of system changes.
• Work closely with product owners to understand business requirements; collaborate with cross-functional teams across operations, sales, IT, and laboratories.

Skills

Data analysis

Stakeholder communication

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

2+ years CRM experience

Familiarity with LIMS/Salesforce

Excel data analysis and pivoting

LabVantage LIMS proficiency

Tools

Salesforce

LIMS/LabVantage

Excel

Job description

SGS in the United States is seeking a Business System Analyst - Pharmaceutical to link Sales with lab and business systems. You will analyze data across Salesforce, LIMS, ELN and other platforms to create reports, dashboards and forecasts, while ensuring system configuration and adoption.

Collaboration with sales, laboratory, IT and operations is essential to drive improvements. The role requires pharma/lab domain familiarity, 2+ years CRM experience, and strong Excel/data skills to support