LIHEAP Intake Clerk - Community Resource Advocate

Paycom - ATS; Gray (KY); On-site; USD 16,000 - 23,000; Full time

Job summary

Paycom - ATS is seeking an LIHEAP Intake Clerk at the KCEOC Main Office in Gray, KY. The role involves assisting the LIHEAP program, organizing sign-ups, recruiting volunteers and processing applications, while handling inquiries from clients.

You will enter data to process LIHEAP applications, disseminate information by fax or phone, and maintain files, serving as a key information referral source for community programs.

Qualifications

• High School Diploma or GED with basic office, computer and phone skills.
• College courses in sociology, social work or psychology preferred with 3–5 years in social services or related field.
• Experience with programs serving the public preferred.

Responsibilities

• Assist in the LIHEAP Program including signup, recruitment of volunteers and processing of applications.
• Enter data into the computer to process LIHEAP applications.
• Disseminate information via fax, phone or other required media.
• Assist with organizing program and client files.
• Serve as information referral resource for programs operated by KCEOC and help clients access services.

Skills

Public interaction

Organizational skills

Data entry

Office equipment

Customer service mindset

Education

High School Diploma or GED

Tools

Fax machine

Multi-line phone system

Copier

Business calculators

Job description

Paycom - ATS is seeking an LIHEAP Intake Clerk at the KCEOC Main Office in Gray, KY. The role involves assisting the LIHEAP program, organizing sign-ups, recruiting volunteers and processing applications, while handling inquiries from clients.

You will enter data to process LIHEAP applications, disseminate information by fax or phone, and maintain files, serving as a key information referral source for community programs.