Clerical Assistant II: LIHEAP Support & Community Impact

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 21,000 - 30,000; Full time

Job summary

The Bedford County Assistance Office within the Department of Human Services is seeking a Clerical Assistant 2 to support LIHEAP services and manage daily clerical tasks. You will scan, file, greet visitors, and handle data entry, information inquiries, and record maintenance.

The role emphasizes assisting families with heating assistance applications, maintaining accurate records, and providing friendly, efficient service in a controlled office setting.

Qualifications

• Six months as Clerical Assistant 1 (Commonwealth or equivalent).
• High school diploma or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Scan documents, modify electronic images, and attach files to correct records.
• Input information into CIS and other automated systems.
• Access automated systems to obtain needed details.
• Prepare letters, forms, reports, and envelopes.
• File documents, organize case records, and purge outdated materials.
• Greet office visitors, record information, and direct them to staff.
• Review mail, printouts, case messages, and logs and distribute them to staff.
• Discuss procedures, concerns, and improvements with supervisor.

Skills

Data entry

Greet visitors

Filing

Document scanning

Record keeping

Education

High school diploma

Clerical Assistant 1 experience

Tools

CIS

Job description

The Bedford County Assistance Office within the Department of Human Services is seeking a Clerical Assistant 2 to support LIHEAP services and manage daily clerical tasks. You will scan, file, greet visitors, and handle data entry, information inquiries, and record maintenance.

The role emphasizes assisting families with heating assistance applications, maintaining accurate records, and providing friendly, efficient service in a controlled office setting.