LIHEAP Outreach & Intake Specialist

Western Illinois Regional Council Community Action Agency; Galesburg (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Western Illinois Regional Council Community Action Agency is seeking a detail-oriented LIHEAP Intake Specialist to support outreach and assist eligible households across multiple locations. The role includes taking applications, accurate data entry, and referrals to available programs.

The position requires travel throughout the service region, strong attention to detail, and the ability to work independently or as part of a team.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and accuracy.
• Comfortable using technology and data entry systems.
• Ability to work independently and as part of a team.

Responsibilities

• Take LIHEAP and PIPP applications at multiple locations.
• Ensure applications adhere to program rules and are data entered accurately.
• Provide referrals and inform clients about available agency programs.
• Travel throughout the service region to outreach and intake locations.
• Submit employment documents, timesheets, and trainings as required.
• Operate a computer, office equipment, and communicate with clients and staff.

Education

High School Diploma or Equivalent

Job description

Western Illinois Regional Council Community Action Agency is seeking a detail-oriented LIHEAP Intake Specialist to support outreach and assist eligible households across multiple locations. The role includes taking applications, accurate data entry, and referrals to available programs.

The position requires travel throughout the service region, strong attention to detail, and the ability to work independently or as part of a team.