Lift Ticket Concierge

Alyeska Resort; Alyeska (AK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee housing

Flexible work schedules

Paid time off & holidays

Free Mountain Pass for employees

Employee discounts

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska, is seeking a Ticket Clerk to join our team. You will issue tickets and provide exceptional guest service, with knowledge of Rentals, Snowsports School, Spa Packages, and Food & Beverage Outlets.

Starting wage: From $18 per hour. Enjoy employee housing for a small fee, flexible schedules, PTO/holidays, and employee discounts on lodging, dining, and spa services.

Qualifications

• Excellent customer service, interpersonal, and verbal communication skills.
• Maintain a professional, courteous, and positive attitude at all times.
• Accurate cash handling and POS experience, including operating a cash register, is preferred.
• This role is open to year-round and seasonal applicants.

Responsibilities

• Sell daily lift tickets, season passes, or special events tickets to the public.
• Answer questions concerning fares, schedules, reservations, and provide information concerning upcoming attractions/events.
• Retain up-to-date mountain information such as mountain conditions and events at the Resort and respond to general inquiries.
• Ability to work well under pressure and independently.
• Knowledge of the mountain emergency operating plan and the ability to assist when the plan is activated.

Skills

Customer service

Interpersonal

Verbal communication

Cash handling

POS experience

Tools

Cash register

Job description

Alyeska Resort in Girdwood, Alaska, is seeking a Ticket Clerk to join our team. You will issue tickets and provide exceptional guest service, with knowledge of Rentals, Snowsports School, Spa Packages, and Food & Beverage Outlets.

Starting wage: From $18 per hour. Enjoy employee housing for a small fee, flexible schedules, PTO/holidays, and employee discounts on lodging, dining, and spa services.