Guest Services Ticket Clerk - Mountain Resort (Free Pass)

Alyeska-Resort; Anchorage (AK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee housing

Free mountain pass

Employee discounts

Job summary

Alyeska Resort in Girdwood, Alaska is seeking a Ticket Clerk to issue tickets and deliver exceptional guest service. You’ll work closely with Rentals, Snowsports School, Spa Packages, and F&B outlets to enhance the guest experience.

The role requires excellent customer service, cash handling, and great communication. Year-round and seasonal openings exist; starting wage is $18 per hour and includes employee housing options, a mountain pass, and discounts.

Qualifications

• Excellent customer service, interpersonal, and verbal communication skills.
• Accurate cash handling and POS experience; operating a cash register is preferred.
• Open to year-round and seasonal applicants.

Responsibilities

• Sell daily lift tickets, season passes, or special events tickets to the public.
• Answer questions concerning fares, schedules, reservations, and provide information about attractions/events.
• Retain up-to-date mountain information and respond to general inquiries.
• Be able to work well under pressure and independently.

Skills

Customer service

Interpersonal skills

Verbal communication

Cash handling

POS experience

Tools

Cash register

Job description

Alyeska Resort in Girdwood, Alaska is seeking a Ticket Clerk to issue tickets and deliver exceptional guest service. You’ll work closely with Rentals, Snowsports School, Spa Packages, and F&B outlets to enhance the guest experience.

The role requires excellent customer service, cash handling, and great communication. Year-round and seasonal openings exist; starting wage is $18 per hour and includes employee housing options, a mountain pass, and discounts.