Guest Services Ticket Clerk - Mountain Resort (Free Pass)

Alyeska-Resort; Anchorage (AK); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Employee housing

Free mountain pass

Employee discounts

Résumé du poste

Alyeska Resort in Girdwood, Alaska is seeking a Ticket Clerk to issue tickets and deliver exceptional guest service. You’ll work closely with Rentals, Snowsports School, Spa Packages, and F&B outlets to enhance the guest experience.

The role requires excellent customer service, cash handling, and great communication. Year-round and seasonal openings exist; starting wage is $18 per hour and includes employee housing options, a mountain pass, and discounts.

Qualifications

• Excellent customer service, interpersonal, and verbal communication skills.
• Accurate cash handling and POS experience; operating a cash register is preferred.
• Open to year-round and seasonal applicants.

Responsabilités

• Sell daily lift tickets, season passes, or special events tickets to the public.
• Answer questions concerning fares, schedules, reservations, and provide information about attractions/events.
• Retain up-to-date mountain information and respond to general inquiries.
• Be able to work well under pressure and independently.

Connaissances

Customer service

Interpersonal skills

Verbal communication

Cash handling

POS experience

Outils

Cash register

Description du poste

Alyeska Resort in Girdwood, Alaska is seeking a Ticket Clerk to issue tickets and deliver exceptional guest service. You’ll work closely with Rentals, Snowsports School, Spa Packages, and F&B outlets to enhance the guest experience.

The role requires excellent customer service, cash handling, and great communication. Year-round and seasonal openings exist; starting wage is $18 per hour and includes employee housing options, a mountain pass, and discounts.