Lifestyle Concierge & Guest Services

Planned Companies

Englewood Cliffs (NJ)

On-site

USD 20,000 - 29,000

Full time

9 days ago

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Benefits offered by this job

Medical benefits

401K with employer match

Dental/vision benefits

Job summary

Planned Companies in Englewood Cliffs, NJ is seeking friendly Front Desk Associates and Doormen to welcome tenants, guests and vendors. Schedule: Sunday through Thursday, 7am to 3pm. Pay rate: $18.00 per hour.

You will greet visitors, manage access, coordinate reservations, assist with local recommendations, and help coordinate mail, deliveries, and on-site events. Strong customer service and clear communication are essential.

Qualifications

3+ years of customer service experience.
Desire to provide a warm and welcoming hello to everyone.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Responsibilities

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized experiences including scheduling reservations at restaurants, hotels, and entertainment venues.
Plan and organize on-site events.
Provide direction, referrals and access to local entertainment, dining, retail, sports events, attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby, and manage keys & access cards.