Evening Concierge & Guest Experience Pro

Planned Companies; Paramus (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with employer match

Job summary

Planned Companies' Paramus location seeks a Concierge to warmly welcome tenants, guests and vendors. The Saturday–Sunday 5pm–12am shift pays $18.00 per hour, with benefits for full-time staff.

You will greet visitors, arrange reservations, plan events, manage deliveries, and oversee access control while assisting with local referrals. Requirements include 3+ years of customer service, excellent communication, and the ability to lift up to 50 lbs.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Polite, friendly, self-assured and able to multitask with good time-management.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication skills

Multitasking

Time management

Guest relations

Job description

Planned Companies' Paramus location seeks a Concierge to warmly welcome tenants, guests and vendors. The Saturday–Sunday 5pm–12am shift pays $18.00 per hour, with benefits for full-time staff.

You will greet visitors, arrange reservations, plan events, manage deliveries, and oversee access control while assisting with local referrals. Requirements include 3+ years of customer service, excellent communication, and the ability to lift up to 50 lbs.