Evening Concierge & Guest Experience Pro

Planned Companies; Jersey City (NJ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision and other anc​

401K with employer match

Job summary

Planned Companies in Jersey City, NJ seeks Front Desk Associate to greet tenants, guests and vendors and coordinate services to create welcoming experiences. This role supports security, access control, and local referrals while maintaining a professional environment.

The schedule is Sunday-Thursday, 4pm-12am. Candidates should have 3+ years of customer service, strong communication, and the ability to lift up to 50 lbs; training provided and benefits available.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local services.
• Document, secure and track mail, deliveries and vendor services.

Job description

Planned Companies in Jersey City, NJ seeks Front Desk Associate to greet tenants, guests and vendors and coordinate services to create welcoming experiences. This role supports security, access control, and local referrals while maintaining a professional environment.

The schedule is Sunday-Thursday, 4pm-12am. Candidates should have 3+ years of customer service, strong communication, and the ability to lift up to 50 lbs; training provided and benefits available.