Lifestyle Brand Client Experience Specialist

TravisMathew Apparel; Cabazon (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking an enthusiastic retail associate to provide excellent on-floor service and build a loyal client base. You will learn seasonal apparel details and assist customers with fit and styling while supporting in-store events and CRM efforts.

Join a team that values teamwork, reliability, and a welcoming store atmosphere. The role is an on-site in California with flexible hours including weekends and evenings.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Knowledge of apparel and season-specific features is helpful.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Retail sales

Communication

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking an enthusiastic retail associate to provide excellent on-floor service and build a loyal client base. You will learn seasonal apparel details and assist customers with fit and styling while supporting in-store events and CRM efforts.

Join a team that values teamwork, reliability, and a welcoming store atmosphere. The role is an on-site in California with flexible hours including weekends and evenings.