LifeSpa Front Desk Lead & Guest Experience Manager

lifetime; Las Vegas (NV); On-site; USD 32,000 - 52,000; Part time

Job summary

Life Time in Las Vegas seeks a LifeSpa Lead Coordinator to partner with the Spa Manager and lead the LifeSpa Coordinator team at the front desk, delivering exceptional guest service and handling administrative duties when needed.

You will schedule guests, process payments, manage weekly front desk payroll budgets, train staff on guest challenges resolution, and drive retail promotions to meet monthly goals while maintaining a positive, motivating work environment.

Qualifications

• Leadership experience in spa, salon, or retail settings.
• 1–2 years of leadership and customer service/receptionist experience in spa or retail environments.
• Proficient in Microsoft Office Suite.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Answers incoming calls and assists guests with scheduling or service recommendations and processes payments.
• Cleans and stocks shelves when products are low or deliveries arrive.
• Drives service and retail awareness through LifeSpa promotions.
• Leads, develops, and oversees the LifeSpa Coordinator team.
• Creates monthly coordinator schedules to manage front desk payroll budget.

Skills

Leadership

Customer service

Reception

MS Office

Front desk

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Life Time in Las Vegas seeks a LifeSpa Lead Coordinator to partner with the Spa Manager and lead the LifeSpa Coordinator team at the front desk, delivering exceptional guest service and handling administrative duties when needed.

You will schedule guests, process payments, manage weekly front desk payroll budgets, train staff on guest challenges resolution, and drive retail promotions to meet monthly goals while maintaining a positive, motivating work environment.